¾ÅÉ«ÊÓƵ

The Glucksman Library is running its satisfaction survey from October 29^th to November 14^th. The survey is open to all UL students & staff. 

The survey is anonymous and your feedback is essential to help us make more improvements. Since our last survey we:

• Expanded study capacity with additional desks and power access.
• Doubled the laptop loan pool and increased availability of dual-monitor PCs and docking stations.
• Transformed the former short loans area into , a collaborative learning space.
• Extended weekend opening hours to better support students during exam time.
• Created a .
• Developed three academic success toolkits, now accessible via Brightspace.
• Launched the Headspace initiative to support student wellbeing—includes energy pods, height-adjustable desks, and study bikes.
• Introduced  through the Makerspace to enhance digital access and innovation.

As a thank you for your feedback, if you enter your email address at the end of the survey, staff and students will be in with a chance to win one of our prizes which include, a library study room for a week, an iPad Air, a €100 one4all voucher and more (prizes courtesy of our generous sponsors Kirby, Sensori, Advanova, UL Visitor Centre and the Plaza Café).

This survey tool, which we run every 3 years, is a very important part of our quality improvement programme and is used in universities worldwide to measure service quality.  

If you have queries about this survey, please email us at libinfo@ul.ie